For Reseller Hosting users, backup and security are vital to maintaining customer trust and data protection. This guide outlines the essential steps to ensure safety and stability for your reseller accounts with SosyoHost.

1. Regular Automated Backups

• Enable backups in WHM → Backup Configuration.
• Set retention between 7–14 days.
• Store backups externally via FTP or Google Drive integration.

2. Account-Level Backups

Your customers can create their own backups via:

cPanel → Backup → Full Backup

3. Use Secure FTP (SFTP)

Always use SFTP instead of plain FTP to encrypt file transfers between server and client.

4. Enable AutoSSL

Activate free SSL certificates under WHM → Manage AutoSSL to ensure HTTPS for all hosted domains.

5. Strong Password Policy

• Use complex passwords (upper/lowercase, numbers, symbols).
• Force password change every 90 days.
• Enable “Force Password Change” in WHM.

6. Restrict IP Access

Limit WHM/cPanel access to trusted IP addresses:

WHM → Security Center → Host Access Control

7. Enable Two-Factor Authentication (2FA)

Activate 2FA under WHM → Manage Two-Factor Authentication. Supports Google Authenticator and Authy apps.

8. Security Tools and Plugins

• CSF Firewall: Protects WHM from unauthorized access.
• Imunify360: Detects and removes malware automatically.
• ModSecurity: Adds web application firewall protection.

9. Off-Site Backup Storage

Never keep backups on the same server. SosyoHost provides off-site backup storage in separate, secure data centers.

10. Security Notifications

Enable alerts in WHM → Contact Manager to receive instant emails for security events like disk overuse or login attempts.

Note: All SosyoHost reseller servers are fully isolated, ensuring every client account remains secure and independent.